Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, shipping address, phone number, and payment information. We also collect design files you upload for printing. Additionally, we automatically collect usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Manage your account and cashback balance
• Send order confirmations and shipping updates
• Provide customer support
• Improve our products and services
• Send promotional emails (with your consent)

3. Design Files

Design files you upload are stored securely and used solely for fulfilling your order. We do not share, sell, or use your designs for any other purpose. Files are retained for order reference and reorder convenience but can be deleted upon request.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing through Stripe and PayPal, and encrypted data storage. Payment information is never stored on our servers.

5. Cookies

We use essential cookies for site functionality (session management, cart persistence) and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

6. Third-Party Services

We use third-party services for payment processing (Stripe, PayPal), file storage (Cloudflare R2), email delivery (Resend), and analytics (Google Analytics). These services have their own privacy policies governing how they handle your data.

7. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us. You can unsubscribe from marketing emails using the link in any email we send.

8. Contact

For privacy-related questions, contact us at support@leodtfprints.com.